Assessing Risk

Risk is often described as a combination of the consequences of an event and the likelihood of occurrence. Accessibility is often downgraded as a risk because there is a perception that:

  1. Not many users are affected. In reality, 18% of Australians have a disability and 21% speak a language other than English at home.
  2. Users who are having difficulty can get support elsewhere. In reality, services are provided online so that organisations don't have to provide face-to-face or telephone support.

Whilst accessibility is a risk, the level of risk is clearly not the same for all IT projects. Software which is used by 7 people, in a lab, obviously carries less risk than a system which will be accessed by 40,000 students.

The following table contains some risk indicators which can be used to help clarify the degree of risk in relation to services.

Risk Indicators

Indicator Low Risk High Risk
Number of students who will access service None All students
Number of staff who will access service < 100 staff > 1000 staff
Project budget < $50,000 > $50,000
Frequency of access Yearly Daily
Degree of educational benefits Low High
Affects student ability to seek admission or enrol No Yes
Affects student ability to participate in courses or programs No Yes
Affects student use of facilities and services No Yes
Affects student participation in learning experiences No Yes
Affects student support services No Yes

Next : Request for Proposal

Contact Us

For assistance or to report accessibility problems please contact:

Andrew Normand
Web Accessibility Lead
Email: anormand@unimelb.edu.au
Phone: +61 3 9035 4867