Staying cyber safe while travelling

Your electronic devices contain a lot of data and cybercriminals are constantly on a mission to target travellers to steal their information or money. Whether travelling domestically or to another country, it’s important that you secure your devices. A little extra vigilance before, during, and after your trip is all it takes, and the tips on this page will guide you through some things to consider to keep your and the University’s information safe.

Someone is using a laptop on top of an open suitcase

Before you travel

Preparing for any kind of travel can be a stressful time, but taking a few moments to get your digital devices ready can set you up for a safe and secure trip, whether it's for study, work, or just a holiday.

  • Think about what devices you really need to bring with you, and back them up before travelling.
  • Make sure your devices have PINs or biometrics enabled, and set up Multi-factor Authentication (MFA) where possible.
  • Turn on automatic updates for your devices and apps, and check that everything is up to date before you travel (including your internet browsers).

    FOR STAFF: Staff travelling overseas on University business, can request a loaner laptop that has been securely configured to cybersecurity requirements for you to take. Find out how to request one (SSO login required).

    During your travel

    Stay alert and follow these simple steps to protect yourself from cybercriminals while on the road, in the air or at your destination.

    • Lock your devices when not in use, and try not to leave your devices in your room when you go out, or out of site while in transit.
    • Never use someone else's charging cable, charger, or external storage. This includes using USB outlets at airports to charge your devices.
    • Resist the temptation to share your location or personal information about your travel on social media - including your flight and accomodation details.
    • Only use trusted networks and avoid using public WiFi. If you must, be selective about what you share while using it and where possible use a Virtual Private Network (VPN).

    When logging into University of Melbourne sites or systems from another country, you're likely to be prompted to verify your identity more frequently via MFA (Okta Verify). Keep your MFA device (usually your phone) handy at all times and  to avoid any issues ensure the time and date settings on that device match your current location. If you lose your MFA device while travelling, contact Stop 1 or the Service Centre as soon as possible.

    FOR STAFF: Staff are also recommended to use  the University of Melbourne VPN when accessing University systems, making sure to test the VPN before travelling. You can find more information on this by searching "Windows VPN" or "Mac VPN" on Staff Hub.

    After your travel

    Once you're back at home, take a moment to tie off any travel loose ends and settle back in.

    • Consider changing any passwords or PINs that you used while away.
    • Watch out for any phishing attempts that you may receive in the days or weeks after you return and keep an eye on your credit card statements to make sure no unauthorised charges are made.
    • Return any loaner devices you borrowed from the University.

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