Support

If you are in immediate danger, contact University Security on 03 8344 6666 or the police on 000

Wellbeing and support services

Safer Community Program

The Safer Community Program is here to help.

If you, or someone you know, have experienced discrimination, bullying, sexual harassment, sexual assault, or other concerning, threatening or violent behaviours, the Safer Community Program provides support, referrals and information to assist you.

Contact us:

Security escorts

University security officers staff the Security Control Room and patrol the campus 24 hours a day. They are available to escort University staff and students to their car, closest public transport/taxi pickup point, college or other locations on or in the near vicinity of the central campus. If you can, pre-book this service or give us a call on 8344 4674 or 1800 246 066.

Southbank Security Escort Services are available Monday to Saturday 5.00pm-11.30 pm, and Sunday 9am-9pm. Please request an escort by emailing southbank-security@unimelb.edu.au before midday on the day the service is required. Southbank Security can be reached by phone: 9035 9311.

Campus security

Trained Security Officers patrol our campuses 24 hours a day and are responsible for the safety of the University community and the security of its property. Report any incidents or suspicious activity immediately.

  • General enquiries: 03 8344 4674
  • In an emergency: 03 8344 6666 or 1800 246 066

Blue emergency telephones

Blue emergency telephones around the Parkville campus give you direct intercom access to Security and are monitored by video surveillance. To activate, just press the Emergency button.

View map of phones

Stop 1: Connecting students and services

With our staff working side-by-side, students can access the right service when it's needed – online, on the phone and in person.

Stop 1 online

Counselling and psychological services

Counselling and Psychological Services provides professional counselling, workshops, and consultancy services for students and staff. Counsellors are experienced psychologists and social workers, offering a confidential, responsive and respectful service, regardless of your cultural background, beliefs or lifestyle. The Counselling and Psychological Services website contains details of our range of services and online resources, all aimed at maximising your full academic and/or working potential.

Visit CAPS site

Student equity and disability support

Student Equity and Disability support works with students, academic and professional staff and relevant members of the broader community to recommend and implement reasonable adjustments in accordance with the University’s policies and relevant State and Federal Government legislation.

Visit site

Diversity and inclusion

Information for staff about bullying, sexual harassment, discrimination and other equity issues.

Visit site

Local human resources

Your local HR representative is the first point of contact for staff queries about HR.

Student housing, financial aid, and student support

Student welfare is at the centre of all of our services. We understand that housing, finances and wellbeing are closely connected to your success as a student and we're here to help you achieve your best.

Health service

The University of Melbourne Health Service provides health care for both local and international students, staff and their dependents.

View health services

Chaplaincy

Chaplains are representatives of different faith groups in the wider community, who are placed in the University by their respective faith group with the approval of the Vice-Chancellor. Chaplaincy is one way that religious groups connect with and serve the University community.

View Chaplaincy site

Occupational health & safety

Your local OHS contact is your primary point of referral for general OHS enquiries. Find the OHS contact for your area by visiting the website:

Local OH&S contacts

University of Melbourne Student Union (UMSU)

The Student Union is a diverse and exciting place committed to supporting all students, and to providing quality experiences on campus that create a community for students, staff and visitors.

Students automatically have access to all Union services, including:

  • a community of other like-minded students
  • art, culture and fun
  • support services to provide help when you need it
  • representation on the issues that affect you

Sign up to our newsletter to find out what's on, on campus.

Visit UMSU site

Graduate Student Association (GSA)

The University of Melbourne Graduate Student Association Inc. (GSA) is the student representative body for postgraduates at the University of Melbourne. The GSA supports graduate students and speaks up within the University and in the wider community to help graduate students and improve postgraduate education, research and welfare.

Visit GSA site