Safeguarding your haul from scammers

Scammers are taking advantage of online shopping events to send phishing emails and SMS' to steal personal information and credit card details.

Photo of packages on a doorstep

Over the weekend, people across Australia went online to catch some serious bargains in the Click Frenzy online sales.

If this year is anything like the last, it’ll once again see an ~8% increase in online purchases, which means a lot more parcel deliveries (and a lot more empty wallets)!

Scammers love events like these and are ready to pounce with false SMS messages and emails to steal personal information and credit card numbers from unsuspecting victims.

As always, the scammers play on a sense of urgency, requesting you to confirm your details within 24 hours to release your package, but luckily there are some easy red flags to keep an eye out for:

Emails

  • Ask you to urgently reschedule your delivery
  • Sent from unofficial email addresses (even if the name says AUSPOST)
  • Lots of spelling and grammatical errors

SMS

  • Ask you to urgently confirm your postcode within 24 hours
  • Sent from random phone numbers rather than “AusPost”
  • Contain fake links like “https://austpost.com- ▉▉.win/au”
  • Often contain grammar errors

Screenshots of phishing email and sms

Click to enlarge

Australia Post recommends installing the official AusPost app to get verified, up-to-date details on your deliveries. Just search AusPost in the Google Play or Apple App Store.

In the meantime, stay alert and keep up to date with the latest scams on the Australia Post Scams page and our very own Cyber Scams page.