Snap Send Solve

Help us keep your campus running smoothly.

Whether it's maintenance, cleaning, or broken IT equipment, you can now use the Snap Send Solve app to report issues, request support and provide feedback.

The Snap Send Solve app allows you to take a photo of a problem area on any University of Melbourne campus with your mobile phone and send it directly to our campus support teams to resolve. Report cleaning, furniture, grounds and amenities, lighting and power, general maintenance, plumbing, or technology matters on the go with your mobile phone.

The ‘Snap Send Solve’ app is available in the app store:

Download on App Store Download on Google play

Find out how the Snap Send Solve app works

Staff Services Portal

University staff are also able to log facility and IT service requests via the Staff Services Portal.