Short course

Customised Employment Part 2 - Advanced skills

Enhance your capacity to lead and deliver disability employment services using an individualised approach, consistent with the requirements of the National Disability Insurance Scheme (NDIS).


Supporting people with disability into employment requires specialist knowledge, skills and capabilities. While leading staff with specialist knowledge requires a detailed understanding of the processes and conditions necessary to allow this to happen.

The Advanced Skills course is part of the Customised Employment Support suite. Building on the introduction, this online course will equip you with deeper knowledge of Customised Employment and advanced skills to both implement, and lead staff to utilise, activities that help people with a disability secure employment reflecting their ideal employment conditions, skills and career aspirations.

Taught by experts from the University of Melbourne and the Centre for Disability Employment Research and Practice, this program is the only offering of its kind in Australia.

What you will learn

Delivered online through live seminars, pre-recorded lectures and self-paced readings, videos and activities, you will further explore the practical and leadership aspects and application of Customised Employment and Discovery, developed for the Australian disability sector context. The course involves peer learning and feedback, self reflection and a work-based assessment in which you will apply your learning from the course.

With a focus on implementation, topics include engaging with employers and job development strategies, job matching, job analysis and systemic instruction, job carving, and the role of family and networks in the employment cycle.

Upon successful completion of the program you will have a deep understanding of Customised Employment and Discovery, as well as advanced practical and leadership skills to implement these methodologies and ensure staff utilise them with fidelity to practice. You will have the skills to initiate individualised activities that support people with a disability into employment suited to their ideal conditions, skills and aspirations, and detailed understanding of the conditions required to successfully lead and deliver customised employment.

Service providers operating within the NDIS space will need to ensure employment supports are delivered with fidelity to the process and in a consistent manner to ensure compliance with NDIS standards.

Who should apply?

This course is designed for experienced disability support workers wanting to upskill to provide customised employment support, and leaders wishing to support staff to successfully utilise this method. It is particularly suited to mid-level and above managers who supervise the disability employment consultants.

To be eligible, you must be actively working in the disability sector. This includes social work, allied health, disability service provision, careers and employment consultancy, placement consultancy, disability employment sales.


This course is part of the Customised Employment Support suite, which also comprises:

You must successfully complete Part 1 before taking Part 2, although you can take the introductory course on its own.

Payment options

  • To pay by credit card, please enter your card details at the checkout screen when booking into the course.
  • To pay by invoice, please contact student support.
  • If you are experiencing any difficulties with the checkout process, please contact student support.

Upcoming intakes

Upcoming dates for this course are yet to be announced.

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