Melbourne MicroCert

Effective Negotiation

Enhance your negotiation and conflict resolution skills.

Study mode
4 weeks (42 hours) inclusive of guided learning, private study and assessment
Skills area
Managing Teams

Upcoming sessions

Upcoming dates for this course are yet to be announced.


Negotiation doesn’t have to equal confrontation. This Melbourne MicroCert explores research-backed models and techniques that will help you become a skilled negotiator who can great outcomes, while strengthening working relationships.

Throughout Effective Negotiation, you will examine how to diagnose situations that can generate workplace conflict and consider how to prepare for negotiation and conflict management. You will learn to design interest-based deals that create value for all parties and ensure you can negotiate effectively and ethically.

In our innovative online learning environment, you will be guided by expert instructors drawn from the University of Melbourne’s Faculty of Business and Economics who will impart actionable skills that you can apply immediately to your own professional context.

This Melbourne MicroCert is part of our Managing Teams series, which features industry-aligned and research-led curriculum that will equip you with leadership skills applicable to challenges and opportunities unique to the Asia-Pacific region.

Who is it for?

This Melbourne MicroCert is ideal for a diverse range of professionals aiming to develop leadership capabilities and knowledge. This includes emerging leaders and those seeking to develop their leadership skills to match their technical expertise, with the aim of advancing into more senior positions.

It is suitable for professionals from a broad range of sectors, including business services, manufacturing, health, NGOs, education, hospitality and aviation.

Key topics

Throughout Effective Negotiation, you will explore two key topics:

  • Diagnosing the situation and planning for negotiation - Research evidence shows that one of the most important predictors of negotiation outcomes is the quality of planning and strategizing prior to negotiating. This topic works through principles and tools for understanding the negotiation situation, and how to customise negotiation tactics and strategy.
  • Deal design and execution - This topic explores how planned strategies for negotiation can be deployed in dynamic situations to design solutions that maximise value for parties to the negotiation (commonly referred to as an interest-based approach) and ensure agreed outcomes can be executed following the negotiation.

Learning outcomes

This Melbourne MicroCert will enable you to:

  • Critically analyse conflict and negotiation situations in the workplace, including the mix of distributive and integrative issues and identify effective responses to them
  • Generate solutions to resolve conflicts and negotiate interest-based agreements through clear and actionable leadership principles and tactics drawn from an understanding of negotiation theory and evidence
  • Develop confidence in negotiation practice and skills through experience, via case analysis, negotiations simulations and negotiation role plays
  • Reflect upon theories and models to evaluate new ways to engage with superiors, peers and subordinates in ways that promote collaboration, co-operation, and enhance productivity.

Learning experience

Taught by leading experts, this highly flexible Melbourne MicroCert is delivered in an innovative, fully online learning environment. You will participate in digital webinars and facilitated group discussions, as well as explore relevant case studies and scenarios, contemporary readings and resources, and hands-on workplace interventions and takeaways.

Who will you learn from?

Professor Peter Gahan researches labour markets, the changing nature of jobs and how workplaces are regulated and managed. His research has been used by policy makers and organisations across Australia over the last three decades, including commissioned reports for all state and commonwealth governments in Australia. As Foundation Director of the Centre for Workplace Leadership, Professor Gahan has also sought to find new ways to make academic research relevant for organisations and governments.


This Melbourne MicroCert is taught over a four-week period with guided learning, private study (self-directed learning), including participation in discussion forums, assigned readings and completion of assessment tasks. During the teaching and learning period, you can expect to dedicate an estimated total of 34 – 42 hours comprising guided learning and individual or group-based experiential tasks and study. You will also have at least one Zoom meeting with your tutor.

Assessment includes:

  • In-module written assessment tasks (30%)
  • Discussion forum and webinar participation (10%)
  • A leadership development activity proposal (60%).

Digital certificate

Upon completion, you will be awarded your Effective Negotiation Melbourne MicroCert. This digital certificate will include information and evidence of your developed and actionable leadership skills, knowledge and capabilities (as outlined in the learning outcomes). It may also include artefacts (such as videos and written material) related to both experiential and work-integrated learning, including translatable assessment that is practical to your professional life.

Links to industry

Melbourne MicroCerts are designed in close consultation with industry partners and feature research-led, real-world insights.

Pathways to further study

Effective Negotiation can be taken as a stand-alone Melbourne MicroCert, or you can complement it with any other Melbourne MicroCert in the Managing Teams series, in whatever order you choose.

Other Melbourne MicroCerts in the Managing Teams series include:

Effective Negotiation is also designed to provide a pathway – otherwise known as advanced standing – into the forthcoming Master of Professional Management.

To use Effective Negotiation in this way, you will need to complete all four Melbourne MicroCerts in the Managing Teams series, as each one is equivalent to one quarter of a standard subject, and then apply for credit towards the forthcoming Master of Professional Management.

Expiry of Melbourne MicroCert

This Melbourne MicroCert does not have a set expiry date.

Eligibility requirements

There are no eligibility requirements.


If you’re aged between 45–70, employed or recently unemployed (less than 9 months) and not receiving Australian Government employment assistance, you could be eligible for Skills Checkpoint for Older Workers. Skills Checkpoint is an Australian Government funded service that allows eligible individuals to access personalised support programs including one-on-one support with a career advisor.

Find out more

Upcoming sessions

Upcoming dates for this course are yet to be announced.

Want to know about future sessions?

Register your details and we will email you about future intakes.

Register for updates