Melbourne MicroCert

Effective Leadership Communication

Become an authentic, persuasive and engaging communicator to enhance your effectiveness as a leader.

Study mode
4 weeks (42 hours) inclusive of guided learning, private study and assessment
Skills area
Managing Teams

Upcoming sessions

Upcoming dates for this course are yet to be announced.


Now, possibly more than ever, creativity, leadership, and critical thinking skills are essential in the workplace. As the fabric of our society continues to change, leadership through clear thinking, communications, and decision-making will be even more important, with organisations across numerous sectors requiring those who can lead in times of flux.

Effective Leadership Communication, which is part of the Managing Teams series, focuses on developing understanding and practice of being authentic, articulate and persuasive in your communication efforts as a leader. It will help you develop different ways of communicating effectively with peers and colleagues both online and face-to-face, according to the latest research and industry best practice.

Developed in consultation with leading professional services organisations, major business stakeholder organisations, and human resource management and organisational development practitioners, Effective Leadership Communication features contemporary, industry-aligned and research-led curriculum that will equip you with leadership skills applicable to challenges and opportunities unique to the Asia-Pacific region.

Effective Leadership Communication is a highly flexible course delivered entirely online over four weeks, from commencement to final assessment.

Who is it for?

Effective Leadership Communication is designed for a diverse range of early-career professionals seeking to develop their leadership ability and knowledge. It is also suitable for emerging leaders, and those seeking to enhance their leadership capabilities to complement their technical knowledge and expertise to advance into more senior leadership positions.

It is suited to people from a broad range of sectors, including professional and business services, manufacturing, health, NGOs, education, hospitality and aviation. It is also suited more broadly to anyone wanting to build their competence, capability and confidence as they progress through various career stages and job changes.

Key topics

Using a range of theories, evidence and leadership research, this Melbourne MicroCert focuses on two key facets of leadership communication:

  • Cognition and impact - how cognitive processing can help craft influential communication, including the effect of concrete vs. abstract language and the sequencing of statements.
  • Self-presentation and presence - the effect of verbal and non-verbal presentation, and how social identity and social learning process can support more reflective and deliberate communication practices.

Developed in consultation with industry figures and by academic experts, curriculum is based on real world needs to ensure you complete the course with highly applicable skills and knowledge.

Learning outcomes

Upon successful completion of Effective Leadership Communication, you will have enhanced communication skills as a leader, aligned with industry best practice. You will be able to:

  • Analyse and explain the effectiveness of written, verbal, and non-verbal leadership communication, based on theories and evidence on cognitive processing, social identity formation, and social learning
  • Evaluate suitable leadership communication practices to influence followers and other stakeholders, in a variety of settings and communication channels
  • Formulate and justify a plan for Integrating evidence-based leadership communication practices in the workplace.

Learning experience

Taught by leading experts, this highly flexible Melbourne MicroCert includes a combination of online lectures, skills development exercises, case studies and scenarios, contemporary readings and resources, facilitated group discussions, and hands-on workplace interventions and takeaways.

Who will you learn from?

Susan Ainsworth, Associate Professor in Organisational Studies Management and Marketing, is an internationally recognised expert in discourse analysis, qualitative methods, older workers and gender within organisations.

Her research interests also include privacy and employment, specifically the impact of new technologies such as social networking sites and social media. Before becoming an academic, Susan worked in industrial relations, equal employment opportunity and human resource management in public and private sector organisations. She is on the editorial boards of the journals Organisational Studies and Journal of Management Studies and is as Associate Editor for Gender, Work and Organisation and Qualitative Research in Organisations and Management.


This Melbourne MicroCert is taught over a four-week period with guided learning, private study (self-directed learning), including participation in discussion forums, assigned readings and completion of assessment tasks. During the teaching and learning period, you can expect to dedicate an estimated total of 34 – 42 hours comprising guided learning and individual or group-based experiential tasks and study. You will also have at least one Zoom meeting with your tutor.

Assessment will include:

  • A summative analysis of all topics incorporating a critical evaluation of personal-professional practice (60%)
  • 2 x written assessments articulating learned modules and evaluating personal-professional practice (30%)
  • Discussion participation and webinar attendance (10%).

Digital certificate

Upon completion, you will be awarded your Effective Leadership Communication Melbourne MicroCert. This digital certificate will include information and evidence of your developed and actionable leadership skills, knowledge and capabilities (as outlined in the learning outcomes). It may also include artefacts (such as videos and written material) related to both experiential and work-integrated learning, including translatable assessment that is practical to your professional life.

Pathways to further study

Effective Leadership Communication can be taken as a stand-alone Melbourne MicroCert, or you can complement it with any other Melbourne MicroCert in the Managing Teams series, in whatever order you choose.

Other Melbourne MicroCerts in the Managing Teams series include:

Effective Leadership Communication is also designed to provide a pathway – otherwise known as advanced standing – into the proposed Master of Professional Management, which will be aligned to the accreditation standards of the Australian Human Resources Institute and Society for Human Resource Management certification.

To use Effective Leadership Communication in this way, you will need to complete all four Melbourne MicroCerts in the Managing Teams series, as each one is equivalent to one quarter of a standard subject, and then apply for credit towards the proposed Master of Professional Management.

Expiry of Melbourne MicroCert

This Melbourne MicroCert does not have a set expiry date.

Eligibility requirements

There are no eligibility requirements.


If you’re aged between 45–70, employed or recently unemployed (less than 9 months) and not receiving Australian Government employment assistance, you could be eligible for Skills Checkpoint for Older Workers. Skills Checkpoint is an Australian Government funded service that allows eligible individuals to access personalised support programs including one-on-one support with a career advisor.

Find out more

Upcoming sessions

Upcoming dates for this course are yet to be announced.

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