Reporting cybersecurity incidents

Use this page to report phishing attempts, malware, unauthorised access, or other suspicious activity.
If you’re having trouble signing in to your University account, students should contact Stop1, and staff should contact the Service Centre on +61 3 834 4 088.

The University of Melbourne is dedicated to safeguarding the privacy, security, and availability of its data and systems.

If you've witnessed, experienced or identified a cybersecurity incident that could impact the University, please report it using appropriate link below. This could include suspected malware, unauthorised access, or suspicious activity – such as someone misusing systems or accessing information they shouldn't.

Also note that we value your privacy and won't share your details without your consent.

Students and other

Contact to the Cybersecurity team at: spam-report@unimelb.edu.au.

Be sure to include as much information as possible so we can better investigate the issue.