Testing and notification process for COVID-19
Guidance for students and staff of the University of Melbourne about getting tested for COVID-19, what to do next and how to notify the University about confirmed cases of COVID-19.
Do not come to campus if you are unwell and have any of the following symptoms, however mild: fever, chills or sweats, cough, sore throat, shortness of breath, runny nose, loss of sense of taste or smell.
Follow Department of Health and Human Services (DHHS) advice and seek medical advice and testing.
If you become unwell whilst on campus, or think you might have COVID‑19 related symptoms you should:
- Leave the campus immediately. If you must use public transport, be sure to practice excellent hand hygiene and cough/sneeze into a tissue or your elbow.
- Seek medical advice and get tested for COVID‑19 (available at the University Health Service)
- You can call the health service on 03 8344 6905 for advice and to book COVID‑19 testing on your way home
- Notify your supervisor / course coordinator and email campus‑firstname.lastname@example.org
- If you are having serious symptoms, such as difficulty breathing, call 000.
If you test positive for COVID‑19:
- Whether or not you have symptoms, you must immediately self-isolate. You will be contacted by a public health worker from the DHHS for advice on the next steps. Read more here.
- Notify the University by emailing email@example.com This inbox is monitored seven days a week. In the email, please include your name, phone number and contact details. Your information will be kept confidential. A privacy collection notice (PDF 102.0 KB) is available.
- A University Case Management Team member will call you within several hours of notification.
If a staff member, student or another member of the University community notifies you that they have tested positive:
- Advise the individual to email campus‑firstname.lastname@example.org.
- You should also notify the University by emailing relevant details (names, contact number, sites affected, key dates etc) to campus‑email@example.com. This inbox is monitored seven days a week.
- A University Case Management Team member will call the notifying person within several hours of notification.
When collecting or sharing details of positive COVID‑19 test, remember that personal information should only be used or disclosed as required, and that only the minimum amount of personal information necessary to prevent or manage COVID‑19 should be collected, used or disclosed. A privacy collection notice (PDF 102.0 KB) is available for all correspondence with the Campus Community team.
If you are notified by the DHHS or the University that you have been in close contact with a confirmed case of COVID‑19:
- Follow all advice and guidance available from the DHHS.
- Immediately enter quarantine at home, and if not home, immediately travel home without making other stops (for more advice on how to quarantine at home visit the DHHS website.
- Notify the University by emailing firstname.lastname@example.org
- You must quarantine at home 14 days from the last date of contact with the confirmed case of COVID‑19.
- The DHHS may contact you to advise testing on Day 11 of quarantine even if you do not have symptoms. If you develop symptoms at any time during your quarantine, even mild ones, you should get a COVID‑19 test.
- If you do test positive for COVID‑19, please send an email to campus‑email@example.com so we can support you.
The Public Health Unit and Campus Community team has a rostered team that monitors the campus‑firstname.lastname@example.org inbox 7 days a week. Information emailed to the mailbox is analysed and timely responses are enacted to protect the health and wellbeing of our community.
Notifying the team at campus‑email@example.com means the University can support individuals who contract COVID‑19 by providing practical advice, links to University services, conducting wellbeing checks, answering COVID‑19 related questions and assisting through the isolation process. The Public Health Unit will work with DHHS to facilitate contact tracing, manage any necessary building deep cleans and provide relevant local and organisational level communication.
The University has a network of people who have been briefed in readiness to respond to individual cases and we now need them to be on standby and ready to be called upon. We need supervisors to support them in this work.
When collecting or sharing details of positive COVID‑19 test, remember that personal information should only be used or disclosed as required, and that only the minimum amount of personal information necessary to prevent or manage COVID‑19 should be collected, used or disclosed. A privacy collection notice (PDF 102.0 KB) is available for all correspondence with this team.
COVID-19 leave entitlements
Fixed-term and continuing staff who are required to self-isolate or who become ill with COVID-19, and are unable to work from home, will not be asked to use sick or personal leave, and will receive a payment equivalent to their salary for the duration of their absence. Please apply for Special Paid Leave (Quarantine) via Themis self-service in this situation.
The University will also provide casual staff with a COVID-19 Special Payment, equivalent to the hours they were expected to work within 14 consecutive days, if they are required to self-isolate or if they become ill with COVID-19, and are unable to work from home. Please follow these instructions to submit a casual timecard in this situation.
Find out more on our dedicated COVID-19 page for staff.