325-324 Cross Cultural Management

Entry to this subject is restricted to students who have completed at least 100 points of commerce subjects of which at least 25 points must be Department of Management level-2 subjects.

As a result of a process of globalisation at both societal and organisational level, it has become increasingly important to be aware of cultural differences and to be able manage culturally diverse organisations. In this subject you will learn about the challenges that managers of both domestic and international businesses face in managing across cultural boundaries. The following topics will be covered in detail in this subject: cross-cultural communication, negotiation and conflict resolution, management of a multi-cultural workforce, the impact of group heterogeneity/homogeneity on innovation and creativity, the role of mental models and schemata in intercultural interactions, leadership and motivation across cultures, the role of language in international business, and management of the human dimension of joint ventures, mergers and acquisitions and alliances.

• High level of development: oral communication; written communication; collaborative learning; problem solving; team work; application of theory to practice; interpretation and analysis; critical thinking; synthesis of data and other information; evaluation of data and other information; use of computer software; accessing data and other information from a range of sources; receptiveness to alternative ideas.

• Some level of development: statistical reasoning.

A 2-hour examination (50%) and assignment(s) totalling not more than 5000 words (50%).

To be advised.