202-155 Information Technology and Communication

On completion of this subject, students should:

• have a working knowledge of, and basic competence in the use of, tools for communication and for accessing and managing information, particularly electronic and web-based technologies;

• understand the principles of effective communication at different levels (one-on-one, small group, large group etc.) and with audiences from different backgrounds and with different interests;

• have experience in written and oral communication for a range of audiences and be competent in both forms of communication, and also have experience in inter- and intra-team communication using electronic and web-based communication tools;

• have developed problem-solving and critical-thinking skills to a level that will serve as a platform for further development of these capabilities throughout the course;

• have formally interacted with students completing this subject at other campuses, and developed an understanding of the learning environment of their peers at those campuses; and

• understand group dynamics, and the factors that lead to effective team work.

Referenced abstract (20% of final marks), oral presentation (20% of final marks), three software projects (15% each of final marks), assessed team processes (15% of final marks).

• J Dwyer, The Business Communication Handbook. Prentice-Hall, 2000.
• G Courte and A Marquis, Mastering Microsoft Office 2000 Professional Edition. Sybex, 1999.