325-203 Operations Management

Normally 50 points of commerce, including 325-101 Management.

Operations management studies how factories and services work. The course will examine the link between strategy and operations for both manufacturing and service organisations. It will cover broad issues such as strategy, quality, inventory systems, capacity and demand management. The course will also consider some of the latest thinking in operations approaches such as World Class Manufacturing, Supply Chain Management, Lean and Agile manufacturing. The course will be taught in an interactive style and will use 'real life' case studies to illustrate theories and concepts. A study pack and recommended textbook will be available to support this subject. The course aims to give the students a practical as well as theoretical appreciation for this topic area.

A 2-hour end-of-semester examination (60%) and assignments totalling not more than 4000 words (40%).