794-225 Managing Staff & Business Operations

Financial Management and Marketing.

The objective of this subject is to extend the participant's ability to:

• understand and describe organisational structures and relationships relevant to horticultural enterprises;

• understand and describe the role and functions of management, supervision and leadership;

• describe the factors that influence individual and group behaviour;

• understand and apply proper procedures for human resource management functions including hiring employees, performance appraisal, compensation management, training and development, and disciplinary and grievance procedures;

• define and explain the significance of the terms productivity and quality;

• identify factors that affect productivity and quality and how they can be managed;

• identify risks associated with the operation of a horticultural enterprise and outline risk prevention and management strategies; and

• explain in practical terms, the impact of laws and regulations on horticultural enterprises.

The content includes:

• the role and function of supervision;

• individual and group behaviour, human resource management functions including hiring, performance appraisal, compensation, training and development, disciplinary and grievance procedures;

• productivity and quality improvement;

• business risk identification and management; and

• business legal obligations in relation to the law of contract, consumer law, law of tort, business taxation administration.

Three 1-hour tests (25% each) and one class paper (25%).