208-269 Managing Staff

The subject introduces the role and functions of people managers, and develops practical skills and knowledge for performing these functions.

At the end of the course students should be able to:

• understand and describe the role and functions of management, supervision and leadership;

• understand and describe how work is organised in terms of organisational structures and job design;

• explain the elements of productivity, quality and goal achievement and the supervisor's role in ensuring this achievement;

• describe the factors that influence individual and group behaviour as a basis for motivating staff, managing conflict and change, and leading teams;

• understand and apply proper procedures for human resource management functions; and

• explain in practical terms the obligations of employers and supervisors resulting from laws and regulations.

The subject covers areas of:

• the role and function of management, supervision and leadership;

• skill development for supervisors;

• work organisation, job design and organisational structures;

• supervisor's role in quality, productivity and goal achievement;

• motivating staff;

• managing conflict and change;

• human resource management functions - recruitment and selection - induction - performance appraisal - compensation - training and development - OHS - disciplinary and grievance procedures; and

• business legal obligations in relation to contracts, consumer law, law of tort, employment law, payroll obligations.

One three-hour written examination worth 50% of final marks, two assignments equivalent to 2500 words and worth 25% of final marks each.

• Cole, Supervision - Management in Action. Prentice Hall, Sydney, 1998.