202-104 Information Technology and Communication

This subject will engage students in a high level of interactive learning, often using group collaborative learning tasks.

On completion of this subject, students should:

• have a working knowledge of, and basic competence in the use of, tools for communication and for accessing and managing information, particularly electronic and web-based technologies;

• understand the principles of effective communication at different levels (one-on-one, small group, large group etc.) and to audiences from different backgrounds and with different interests;

• have experience in written and oral communication to a range of audiences and be competent in both forms of communication, and also have experience in inter- and intra-team communication using electronic and web-based communication tools;

• have developed problem-solving and critical thinking skills to a level that will serve as a platform for further development of these capabilities throughout the course;

• understand group dynamics, and the factors that lead to effective team work.

Referenced abstract (20%), oral presentation (20%), three software projects (15% each), assessed team processes (15%)

• Dwyer, J., The Business Communication Handbook. Prentice Hall, 2000.
• Courter,G. and Marquis, A., Mastering Microsoft Office 2000 Professional Edition. Sybex, 1999.