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 615-381 Business Processes

Note

This subject is regarded by the Faculty of Science as a non-science subject for students enrolled in the single BSc and combined BSc courses.

  1. Students may not receive credit for this subject and for 306-207 Business Processes.

  2. Students may not receive credit for this subject and for 615-255 Organisational Processes.

  3. This subject is taken by Graduate Diploma students. Undergraduate students may be permitted to undertake the subject with written approval from the Head of Department.

Credit Points

12.5

Coordinator

Dr P Seddon

Semester

1 (view timetable)

Contact

36 lectures (3 per week), tutorials (1-hour per week)

Subject Description

This subject focusses on a process view of organisations. Here, a process is defined as a logically connected series of tasks that produce a defined output for a specified group of customers. Organisations can be viewed as a collection of inter-related processes. Typically these processes cross functional boundaries within the organisation.

At the completion of this subject, students should be aware of major organisational processes (such as order management, billing, new-product development, etc.) found in many organisations; understand the advantages and limitations of a process view of organisations; and have experience with process and work-flow analysis and measures of process effectiveness. Students should also understand the importance of human self-interest in organisations, and the need for controls in well-designed information systems. Finally, by the time they complete this subject, students should understand the fundamental premises and approaches of business process (re)engineering; understand how vendors of Enterprise software are attempting to provide software than can adapt as business needs change; and be aware of the implications of electronic commerce for supply chain processes.

Assessment

A 2-hour end-of-semester written examination, one 2,000 word essay, additional written work of up to 20 pages, group research and field projects taking approximately 20 hours in total. The weighting of the assessment components will be announced at the commencement of the subject.

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