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Handbook 1997 : Faculty of Science : Information Systems

615-255 Organisational Processes

Note:

Students may not receive credit both for this subject and for 306-207 Business Processes. This subject is regarded as a non-science subject for students enrolled in the single BSc and combined BSc courses.

Credit Points:

12.5

Prerequisite/s:

615-155 Principles of Management

Timetable:

Semester 1

Contact:

Three one hour lectures and one one hour tutorial each week

Objectives:

At the completion of this subject, students should:

  • be aware of major organisational processes (order management, new product development, etc.);

  • understand the advantages and limitations of a process view of organisations;

  • have experience with process and work flow analysis, including manual and computer based tools for process mapping and analysis;

  • have hands-on experience identifying good measures for process performance;

  • understand the fundamental premises and approaches of business process re-engineering.

Content:

This subject focuses on a process view of organisations. Here, a process is defined as a logically connected series of tasks which produce a defined output for a specified group of customers. Organisations can be viewed as a collection of inter-related processes; most have between 5 and 10 megaprocesses. Typically these processes cross functional boundaries within the organisation.

Topics will include the process view, tools and techniques for identifying and mapping processes, identifying appropriate process measurements, designing and implementing process improvements, and understanding business process reengineering.

Assessment:

End of semester written examination of up to two hours, written work of up to 10 pages, group research and field projects taking approximately 40 hours in total. The weighting of the assessment components will be announced at the commencement of the subject.
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Handbook 1997 : Faculty of Science : Information Systems 
Status:                   OFFICIAL 1997
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