Handbook 1996 : Faculty of Education (Parkville Campus) (Volume 5 page 134)
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480-211 Information Management B6: Business Communication Skills

Credit points: 13.9

Coordinator: Ann Petts.

Prerequisite: 25.0 credit points in any Group 1 subject in Information Management, Accounting, Economics or Legal Studies, or approved equivalent.

Contact: A 1-hour lecture, a 2-hour seminar and a 1-hour workshop each week or equivalent.

Timetable: First semester.

Objectives:

On completion of this subject students should be able to:

• understand the principles of effective business communications;
• demonstrate their oral and written communications skills;
• develop data search, organisation and presentation skills;
• develop their skills as team members, group leaders and facilitators;
• illustrate competence in the use of electronic media in business communications; and
• understand formal meeting procedures.

Content:

The communication process in business settings. Topics include: the communication process; written communication - reports, letters, resumes, minutes of meetings; oral communication - speaking, listening, presenting; interpersonal communication - assertiveness, conflict management, negotiation skills; and organisational communication - group dynamics and meetings.

Workshops will concentrate on communication technology, composition and presentation skills. Topics include: desk top publishing, word processing, electronic mailing, merging documents, writing letters/reports and document presentation.

This course requires active participation and involvement of students and provides 'hands on' experience in preparation for the business world.

Assessment:

Skill development projects equivalent to approximately 2,000 words (15 per cent); oral and written presentations equivalent to approximately 4,000 words (40 per cent); a 2-hour examination (45 per cent). Students must perform satisfactorily in each area of assessment.

Prescribed texts:

• Huseman et. al. Business Communication: Strategies and Skills (4th ed) Holt Rinehart and Winston Sydney1992

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Handbook 1996 : Faculty of Education (Parkville Campus) (Volume 5 page 134)

Status:          Official 1996
Date created:    Oct  9 1995
Last modified:   Oct  9 1995
Authorised by:   Academic Registrar
Email enquiries: Course_Information@registrar.unimelb.edu.au

Copyright © University of Melbourne 1995,1996.