Mr S. Johnston None (Note: Entry to this subject is restricted to students who have completed 75 points of first year subjects. ) First semester Two 1-hour lectures and one 1-hour tutorial per week. On completion of this subject students should be able to:

• describe and analyse the role of the operations function in a business enterprise;
• identify the tasks, tools and underlying principles of modern operations management;
• apply this knowledge to specific case studies in the manufacturing and service sectors.

The role of operations; the link between strategy and operations; productivity; decisions in the operations area; planning and control of inventory, projects and the transformation process including Total Quality Management, Just-In-Time systems, kanban and 'lean production' systems. A 2-hour end-of-semester examination (60%), and assignments totalling 3,000 words (40%).